First off, just want to say I LOVE Vapor Den in Berkeley and Max's assistance. Max was extremely helpful and knowledgeable with the products!
I purchased a battery - "650 V2 Kit" (I believe that's the name of it, since I have 2 receipts with different purchases) on Sunday October 6th.
It was working great and no issues at all, until yesterday. The light still goes on but it's not working. Reason I know is because have 2 other batteries... so I put the tank on the other battery and it works just fine.
Could you please tell me what your exchange policy is? I would just like to exchange for the exact same battery. It's one of my favorites!